The Person
 Experience of Analytics, SEO, accessibility and web standards
 Demonstrated ability to produce quality code in a team environment
 Excellent written and spoken communication skills
 Love the cutting edge and exploring new technologies
 Interested in working in the social networking space
 Good Knowledge of html, CSS, Cross Browser Compatibility and Adobe Photoshop.
 FTP and website management
 PSD to HTML/CSS Executions
 Expression Engine / Wordpress/ CMS experience
 LAMP Experience
 IT Support

What’s in it for you:

 Salary dependant on experience
 Excellent progression opportunities
 Creative and dynamic team working environment
 Free parking and easy to reach on public transport
 Modern offices

Our client a business-led consultancy and software developer, serving the mid-market who operates out of seven offices in the UK and Ireland with its main two support centers being on the Essex /Suffolk border are seeking a First line support executive. Working from their beautiful offices you will become part of a dedicated team supporting customers with any issues regarding their software products. The company specialises in financial products and sell direct to the consumer. As first line support you will be there to offer technical support to these customers regarding any issues they may have. This could range from a simple support call that can be resolved in a 3 minute conversation or may be an issue that requires a more complex investigation. For this position you need to possess a high level IT literacy in particular SQL scripting and ideally experience of SQL views, triggers and stored procedures.
The company
With more than twenty years' experience of developing business software in the UK our client has won various industry awards both for their products and as a company.  The expertise they’ve gained gives them an unbeatable ability to accurately assess the client’s needs and deliver maximum impact with ease and confidence.
The Role

• Provide telephone and remote support for the company’s software products.
• Respond to enquiries from customers received by telephone, email and other media, and offering solutions in an efficient and pleasant way whilst maintaining high levels of professionalism and confidentiality. Sometimes more detailed investigations will require you to work with other members of the team to identify and resolve problems.
• You will be part of a highly skilled team of support professionals that have a focused approach to delivering exceptional customer service.
• Handle every support situation in the same way that you would expect if it were you calling in for assistance, plus a little more.
• Be part of a larger group of support staff who cover the wider range of business applications supplied by the company.

The Person
• Knowledge of relational databases & ODBC linking desired
• Experience with SQL scripting essential, knowledge of views and triggers desired 
• Accomplished user of Microsoft Office
• Very IT literate
• Understanding of day to day business processes
• Basic understanding of accountancy or bookkeeping desired
• Effective communication via telephone, email and letter
• Effective customer service skills
• The ability to plan and self-organise
• The ability to share knowledge with team members to improve overall effectiveness

What’s in it for you:

• Beautiful working environment
• Fantastic career opportunities
• Free parking
• 22 days holiday per annum with incremental entitlement to 27 days within 5 years
• Healthcare scheme
• Matched contribution pension scheme
• Life cover
• Performance related bonus

Due to continued expansion our client has an opportunity has arisen for an I.T. software developer to join their thriving business. They are looking for a proactive and personable I.T. professional who enjoys working in a fast paced, dynamic environment.
The Company
Our client is an extremely successful and rapidly growing mail order and wholesale company. They specialize in the supply of supplements and have many thousands of people visited their websites every day.  The company distribute not only in the UK but also to Europe and have huge client base of existing customer who order regularly from them as well as new customers daily.
The Role
• Development skills in Classic ASP and .Net (VB/C#)
• Responsible to Head of I.T.
IT Knowledge
• NET
• ASP classic
• CSS
• JavaScript

 The Person
• Experience in an ecommerce environment advantageous
• Experience within a similar position
• Ability to work as part of a team
• Ability to work in a fast paced environment
Benefits to you
• Free parking
• £25k salary
• Easily accessible
• Working hours Monday – Friday 9.00am – 6.00pm

A knowledgeable, personable and efficient IT professional with excellent communication skills who relishes problem-solving and interaction with a wide-range of customers. The successful candidate will be empathetic and customer-focused, capable of working closely with clients and colleagues to support their use of our products, services and internal ICT systems.

The Company
Our client is a well renowned IT company who specialise in software development services and products.

The Role
• Be an active and effective member of the Services Team on all matters of service delivery, ensuring that the company achieves all its objectives and fulfils statutory and contractual obligations in a responsive, customer-focused and timely manner.
• Provide consistent support for their client base by:
• Liaising with customers, including answering incoming support calls and e-mails
• Providing resolutions for cases reported by customers
• Maintaining relevant documentation, including logging actions taken in respect of support cases
• Escalating cases to the relevant personnel as necessary
• Provide consistent support to the companies staff in respect of the company’s internal ICT systems by:
• Responding to user queries and automated alerts
• Providing resolutions for issues reported by users
• Maintaining relevant documentation, including logging actions taken in respect of support cases
• Escalating cases to the relevant personnel as necessary
• Assist the Services Manager in the day-to-day operation of the company’s ICT systems.
• Assist the Services Manager in the implementation of the company’s systems and infrastructure plans.
• Undertake client, partner, supplier and staff liaison as required, and maintaining excellent relationships with stakeholders, ensuring that their requirements and expectations are delivered in line with the relevant contracts and values of the business.
• Ensure all policies and procedures are adhered to and ensure all operational activities meet organisational requirements for quality management, health & safety, legal stipulations, environmental policies, etc.

The Person
 Key Skills:
• Relationship management and interpersonal skills
• Excellent listening and technical communication skills (oral and written)
• Strong investigative and problem solving abilities
• Relational databases and SQL
• Microsoft Windows client operating systems and Microsoft Office 2010 suite of applications
Excellent general IT skills
Key Attributes:
• Professional and positive approach
• Able to multi-task and effectively prioritise a busy workload
• Self starter with strong motivation to succeed
• Strong in building relationships and able to communicate at all levels
• Team player, and able to work on own initiative
• Dynamic and creative
• People and customer-centred
Key Requirements:
• BSc degree or equivalent qualification in an IT-related subject
• Strong understanding and experience (commercial or academic) of relational databases and SQL, experience working with Microsoft SQL Server and / or MySQL would be beneficial
• Strong understanding and experience working with Microsoft Windows XP / Vista / 7 and Microsoft Office 2010
• Understanding of common networking protocols including TCP / IP, DNS, DHCP, SMTP and HTTP
• Understanding of web technologies and standards including HTML / CSS / JavaScript
Desirable:
• Sound understanding and experience (commercial or academic) of object-oriented software development
• Experience working with Microsoft Windows Server 2003 R2 / 2008 / 2008 R2 and related server technologies
• Experience working with the following technologies:
• Microsoft .NET Framework (including related languages, frameworks and technologies such as C#, ASP.NET and Windows Azure) o Ruby on Rails, Red Hat Enterprise Linux / CentOS and Apache

Benefits to you
• Competitive salary
• Free parking
• The opportunity to work for a leading edge company with a refreshing, no-nonsense approach to harnessing technology for the benefit of our customers.

We are currently seeking a software engineer for our electrical client base din the outskirts of Colchester. The candidate must have a solid background in programming and have good experience with PLC (Allen Bradley, Mitsubishi, Siemens) programming, HMI programming and SCADAsystems. Networking, Visual Basic and SQL server applications experience would be an advantage.

The Company
Established since the early 80’s our client has evolved into a specialist electrical contractor for the industrial and service sectors in the UK and worldwide. They provide a complete end-to-end service, including bespoke and repeat design, manufacture, installation, commissioning and ongoing service.

The Role
• PLC programming (typical Allen Bradley, Mitsubishi, Siemens, Telemecanique).
• SCADA programming, typical RSView32, WinCC, MX4.
• Human machine interface HMI programming
• Design of software control systems from customer user requirement specification.
• Design of software control systems from process and instrumentation diagram (P&ID)
• Set-up and test of software projects to factory acceptance stage
• Commissioning of special software projects.
• Production of operator manuals and operational specifications.
• Telephone support to customers.
The Person
• Solid programming background.
• Process and manufacturing industries
• Own transport and valid driving license

Benefits to you
• Salary in the region of £20-30k, depending on previous experience and qualifications.
• Hours of work will be Monday - Thursday 9am -5pm, Friday - 9am - 4.30 pm
• Lovely working environment
• Free Parking